:root{font-family:"Yu Gothic UI","Meiryo",sans-serif;color:#17332e;background:#f3f6f5;font-size:15px;line-height:1.65}*{box-sizing:border-box}body{margin:0}.banner{padding:8px 20px;text-align:center;background:#173f37;color:white;font-size:.85rem}main{max-width:1260px;margin:auto;padding:30px 28px}header{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:24px}h1{font-size:2.1rem;margin:0;line-height:1.35}h2{font-size:1.15rem;margin:0 0 14px}h3{font-size:1.1rem;margin:20px 0 6px}h4{margin:0 0 10px}p{margin:6px 0 12px}.eyebrow{font-size:.75rem;color:#4f7569;letter-spacing:.16em;font-weight:700;margin:0 0 6px}.company{font-size:.88rem;border:1px solid #cad9d3;border-radius:8px;padding:9px 13px;background:white}.notice{padding:14px 18px;background:#fff8e8;border-left:4px solid #b68224;border-radius:4px;margin-bottom:24px;color:#5e461a}.filters,.customer-list{background:white;border:1px solid #d7e2de;border-radius:12px;padding:22px;margin-bottom:18px}.filter-grid{display:grid;grid-template-columns:2.4fr 1fr 1fr auto;gap:14px;align-items:end}label{display:block;font-size:.88rem;font-weight:600}label span{font-weight:400;color:#62746c;font-size:.8rem;margin-left:6px}input,select,textarea{display:block;width:100%;margin:5px 0 12px;border:1px solid #91aaa0;border-radius:6px;background:white;padding:10px;color:#183c31;font:inherit;font-weight:400;min-height:44px}textarea{resize:vertical}button{font:inherit;cursor:pointer;color:white;background:#176c54;border:1px solid #176c54;border-radius:6px;padding:9px 16px;min-height:44px;font-weight:600}button:hover{background:#10513e}.secondary{background:white;color:#275344;border-color:#90aa9e}.secondary:hover{background:#ecf3ef}button:disabled{opacity:.55;cursor:default}:focus-visible{outline:3px solid #a96900;outline-offset:3px}.filter-grid input,.filter-grid select{margin-bottom:0}.help{font-size:.82rem;color:#52675f;line-height:1.65}.filters .help{margin-bottom:0}.list-heading{display:flex;justify-content:space-between;align-items:center}.list-heading span{color:#52675f;font-size:.9rem}.table-scroll{overflow-x:auto}table{border-collapse:collapse;width:100%;min-width:840px;text-align:left}th{background:#f0f5f2;font-size:.8rem;white-space:nowrap;color:#52675f}td,th{padding:13px 12px;border-bottom:1px solid #dce5e0;vertical-align:top}td{font-size:.88rem}td:first-child{min-width:160px}td:nth-child(5){max-width:300px;min-width:170px}.sub{display:block;color:#52675f;font-size:.8rem;margin-top:3px}.badge{display:inline-block;border-radius:5px;padding:2px 8px;background:#eaf1ed;white-space:nowrap}.badge[data-status="回答待ち"]{background:#fff0ce;color:#745009}.badge[data-status="対応中"]{background:#dfedf9;color:#24577a}.badge[data-status="未対応"]{background:#f7e7e3;color:#963c28}.empty{text-align:center;padding:35px 10px}.error{color:#9e2823;font-weight:600;white-space:pre-wrap}#feedback,#detail-feedback{color:#176145;white-space:pre-wrap}footer{font-size:.8rem;color:#62746c;text-align:center;padding:16px}dialog{width:min(1120px,95vw);max-height:92vh;overflow:auto;border:1px solid #b2c7bc;border-radius:12px;padding:24px;color:#17332e}dialog::backdrop{background:rgba(16,40,31,.55)}.dialog-header{display:flex;justify-content:space-between;gap:18px;align-items:start}.dialog-header h2{font-size:1.5rem;margin-bottom:6px}.current{padding:14px 18px;border-radius:8px;background:#edf5f0}.detail-grid{display:grid;grid-template-columns:1.1fr 1fr;gap:32px}.timeline{list-style:none;margin:16px 0;padding:0 0 0 16px;border-left:2px solid #d3e3da}.timeline li{padding:0 0 18px 16px;position:relative;border-bottom:1px solid #e0e8e3;margin-bottom:18px;overflow-wrap:anywhere}.timeline li::before{content:"";position:absolute;left:-22px;top:6px;width:10px;height:10px;background:#5e967e;border-radius:50%}.memo{white-space:pre-wrap;overflow-wrap:anywhere;margin-top:8px}.record-meta{font-size:.8rem;color:#52675f}.preview{border:2px solid #6b9e87;background:#f3f8f5;padding:18px;border-radius:8px;margin-top:16px;overflow-wrap:anywhere}.actions{display:flex;gap:10px;flex-wrap:wrap}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}[hidden]{display:none!important}@media(max-width:900px){main{padding:22px 16px}.filter-grid{grid-template-columns:1fr 1fr}.query{grid-column:1/-1}.filter-grid button{align-self:end}.detail-grid{grid-template-columns:1fr;gap:8px}header{align-items:start;flex-direction:column}.company{font-size:.8rem}.filters,.customer-list{padding:16px}dialog{padding:18px}}@media(max-width:480px){h1{font-size:1.75rem}.filter-grid{grid-template-columns:1fr}.query{grid-column:auto}.banner{font-size:.75rem;padding:7px 10px}.dialog-header h2{font-size:1.2rem}}
.clock-panel{display:grid;grid-template-columns:230px 1fr;gap:24px;background:#eef5f1;padding:16px;border-radius:8px}.action-columns{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.action-list{list-style:none;padding:0}.action-item{border:1px solid #cadbd1;border-radius:8px;padding:14px;margin-bottom:12px;background:#f5f9f6;overflow-wrap:anywhere}.action-item[data-state="overdue"]{border-left:5px solid #b84b30;background:#fff2ed}.action-item[data-state="due"]{border-left:5px solid #aa7900;background:#fff5d5}.voice-box{background:#edf5f8;padding:16px;border:1px solid #c4dce4;border-radius:8px;margin:16px 0}.voice-box h4{margin-top:0}.voice-box button{font-size:.85rem}.voice-box .memo{border-left:3px solid #478491;padding-left:12px}#action-summary{font-weight:600}#demo-clock{font-variant-numeric:tabular-nums}@media(max-width:900px){.action-columns{grid-template-columns:1fr}.clock-panel{grid-template-columns:1fr}}
.view-panel{background:#e6f1eb;border:1px solid #aac6b8;border-radius:12px;padding:22px;margin-bottom:20px}.view-switch{display:grid;grid-template-columns:1fr 1fr;gap:20px;max-width:680px}.team-summary{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-top:18px}.team-card{background:white;padding:14px;border-radius:8px}.team-card p{margin-bottom:0}.clock-tools{border-top:1px solid #d4e1da;margin-top:12px;padding-top:10px}.clock-tools summary{cursor:pointer;color:#315c4c;font-size:.88rem}.clock-tools .clock-panel{display:block;margin-top:12px}.filter-grid{grid-template-columns:2.4fr 1fr auto}@media(max-width:700px){.view-switch,.team-summary{grid-template-columns:1fr}.filter-grid{grid-template-columns:1fr}.view-panel{padding:16px}}
.role-buttons{display:flex;gap:8px;flex-shrink:0;margin-left:auto;align-self:flex-start}.role-buttons button[aria-pressed="true"]{background:#176c54;color:white;border-color:#176c54;box-shadow:0 0 0 2px #c6e0d2}.role-buttons button[aria-pressed="false"]{background:white;color:#275344;border-color:#90aa9e}.view-switch{display:block;max-width:360px}@media(max-width:900px){.role-buttons{align-self:flex-end}}
